Please briefly introduce yourself and your startup.
My name is Norman Seth Rogers. I am the founder and CEO of Kno — an at-home STD testing company that encourages users to share their results privately.
2% of the young people who should be tested are actually doing it — That's a problem.
We are trying to rewrite the social framework around testing by creating the expectation that you have sharable results on your phone.
I am a serial entrepreneur from a family of entrepreneurs. I have helped build businesses in the retail, health, and wellness spaces.
I met a potential investor in the men’s bathroom line for a Jewel concert.
I am lucky to have a lot of people in my life who believe in me. Most have seen me perform in other roles and were willing to bet on me again.
In the last year we raised $500k on a SAFE at a $10M cap. We plan to raise another $300k to make our way towards being cash flow positive.
Fundraising Strategy
How did you determine when to raise, how much to raise, and at what valuation?
Raising capital is time consuming. If you can bootstrap — do it. Given the legal and operational requirements of a medical company, we knew we would need investors' help.
Between the HIPPA compliant software development, lawyers, and inventory we needed capital — so we opened a SAFE.
We arrived at our valuation by calculating 1% of the serviceable addressable market (SAM).
The SAM is just under $1B for the STD testing market, so we valued the company at $10M or 1% of the market.
We expect to capture 10% or more of the SAM — to create at least a 10x for our investors.
What did you plan ahead of time to use the money for?
Beyond the obvious physical needs, we knew we would need to change hearts and minds. Most people don’t get STD tested even when they know they should.
We would need to experiment with how to shift hearts and minds through advertising.
Much of our spending goes to micro testing ad concepts — imagery and text to create a self-sustaining engine of direct response advertising.
We will typically run an ad for a few days until it spends the required CAC. If it exceeds that cost, we turn it off.
Until we become cash flow positive the majority of spend will go toward this type of experiment. We are very close to finding ads that can scale.
Investor Strategy
How did you decide which investors would be a good fit?
There is not an abundance of institutional capital willing to make a bet in the sexual health space. Because of this, we are focused on angel investment and small personal funds that get the value.
How did you get in touch with investors?
We mostly targeted investors that we have worked with before.
Since we have previously attained profitable exits with them in the past, we were easily able to present the idea and the opportunity to them.
Warm introductions to high-net-worth individuals have also been key to fundraising.
Fundraising Process
Roughly how many investors did you reach out to?
We reached out to hundreds of potential investors. We have had meetings with 20 to 30 potential investors and ended up receiving checks from 7 of them.
What did you emphasize in your pitch?
Our strategy was to emphasize the size of the market.
Healthcare is one of the biggest sectors in the economy and even if we only take a small slice of the total addressable market — we’ll still be a very big company.
We are very reasonably presenting this company as a business that can grow to $1B in revenue.
What did you do to drive urgency among investors and close the round?
Creating a placeholder deadline is an effective strategy for people who ask how long they have to decide.
Simply stating, “most people who are going to invest make up their mind in 2 weeks. If you are still on the fence in 2 weeks, it's probably not for you.”
What was the biggest challenge that came up during fundraising?
The biggest challenge is how time consuming it is. I am a solo founder so it is difficult to put in the hours required, while also growing the business.
I had a co-founder who was supposed to take on the technical role, but his previous company was acquired by a public company, and he was offered a compensation package to stay on during the transition — an offer he couldn't turn down.
This created some challenges because, in addition to managing the areas of the business where I have more experience, I've also had to lead our software development team.
That takes away from the time I should be spending keeping the funding rolling.
Any unique or interesting fundraising stories you haven’t mentioned yet?
I met a potential investor in the men’s bathroom line for a Jewel concert. The next day, he gave me a tour of his company and let me fly his small aircraft.
Then he introduced me to an actual investor.
If that sounds random, get used to it. I have more funding stories that sound like that than straight line introductions.
Reflection
What’s one piece of fundraising advice you’d give other founders?
The first piece of advice I would give is that fundraising is difficult, but not complicated.
The most obvious advice is the most powerful.
Get in front of as many people as possible and tell your story. If you haven’t generated a serious pitch while waiting in the line for the bathroom you aren’t talking enough.
Even if the person to whom you are pitching to declines to move forward, they might know someone who would be interested.
If someone says their uncle might be interested, follow through on getting that intro.
Who’s an investor you’d recommend other founders work with?
When a potential investor mentions they have friends who invest with them, take it seriously. That person might become the foundation of your capital desk.
Are there any resources you’d recommend to other founders?
The best resource for a person about to embark on their first fundraising attempt is to talk to someone who has done it.
Specifically, talk to someone who has gone through the grind of talking to hundreds of people until they convinced someone to send them a check.
That person will help you figure out what not to do, because there are so many ways to waste time and effort when fundraising — it's already a time-expensive process.
